INFORMATION, TICKETS & TRAVEL
Please note that our hours of operation, services or programs might be retracted, limited or vary with little or no notice and will be IAW Installation and Public Health Guidelines.
Online orders may be delayed due to unforeseen circumstances. We will process them as soon as possible.
KENNEDY SPACE CENTER - Due to the recent increase of COVID-19 cases and the Delta variant, we have updated our face mask policy. All guests, including those vaccinated against COVID-19, are required to wear face coverings in all indoor locations. This includes all attractions, attraction queues/lines, show viewing areas, restaurant and buses. Guests who have been fully vaccinated against COVID-19 are not required to wear face coverings outdoors.
UNIVERSAL HOLLYWOOD - Vaccination/COVID-19 Testing Requirements
UNIVERSAL ORLANDO - ID CARD ELIGIBILITIY FOR PURCHASE AND USE OF UNIVERSAL FREEDOM PASS AND DISNEY SALUTE TICKETS.
Below are the authorized eligible categories designated by Universal Studios Orlando and Walt Disney World.
UNIVERSAL STUDIOS ORLANDO: 2022 Military Freedom Pass. Click for details.
• Active and Retired U.S. Military, including National Guard, Reservists, U.S. Coast Guard (Spouse Dependents of Eligible Service Members)
• DOD Civilians
• 100% Disabled American Veterans (DAV)
We apologize for the inconvenience, currently Universal Studios Orlando only authorizes 100% DAV with a valid identification card (ID). The Veterans Health Identification Card (VHIC) is not considered a valid ID for proof of eligibility for Universal Studios Orlando.
UNIVERSAL ORLANDO Operations Update - The health and safety of our guests and team members is always our top priority. As a result, face coverings will now be required, effective Friday, Dec. 24 at all public indoor locations within Universal Orlando Resort for both guests and team members regardless of vaccination status - including restaurants, shops, and indoor hotel public areas. Face coverings are also required at all attractions from the moment guests enter the queue to when they exit the experience. Based on these updates, guests are expected to bring a face covering with them for their visit. Updated Safety Guidelines
*Attractions with Lightning Lane entrances that are Disney Genie+ and individual purchases are limited in availability, subject to change or closure, may vary by date, are not guaranteed and may not be available at all on the date of visit or at the time you make a selection.
WALT DISNEY WORLD Travel News - Beginning Friday, July 30, regardless of vaccination status. At Walt Disney World Resort, this includes upon entering and throughout all attractions and in enclosed transportation vehicles, including shuttles, buses, monorails and at Disney Skyliner. Click for more details disneytraveltradeinfo.com/wdw
WALT DISNEY WORLD: 2022 WDW Salutes
• Active and Retired U.S. Military, including the National Guard, Reservists, and U.S. Coast Guard (or Spouse)
• Commissioned Corps of the Public Health Service
• Commissioned Corps of the National Oceanic and Atmospheric Administration
Once purchased, to activate your tickets, Universal Orlando or Walt Disney World require proof of eligibility at their gates.
We apologize for the inconvenience, currently Walt Disney World only authorizes 100% DAV with a valid identification card (ID). The Veterans Health Identification Card (VHIC) is not considered a valid ID for proof of eligibility for Walt Disney World.
NOTE: ALL SALES ARE FINAL. NO REFUNDS OR EXCHANGES CAN BE MADE ON ATTRACTION TICKETS SUCH AS DISNEY AND SEAWORLD. TICKET PRICES SHOWN ARE SUBJECT TO CHANGE WITHOUT NOTICE.