ID CARD SECTION

Bldg. 537, Rm 101

620 O'Malley Rd, Patrick SFB FL 32925

Phone: 321-494-6144

Email: custrsvc@us.af.mil

Hours of Operation

M/T/Th/F 8:00 AM-4:30 PM: By appointment only

Weds 8:00 AM-3:00 PM: For walk-ins: Please see instructions below.

We are closed weekends, Federal Holidays, Family Days, and every 3rd Friday of the month.

PLEASE NOTE: WE OPERATE BY APPOINTMENTS ONLY

Click the button above

to schedule an appointment.

Dependents, Retirees, & 100% DAV are eligible.

Click the button above

Choose the "Family ID Card" option and log on with your DS Username/Password.

CAC Replacement Guide

Mission Priorities

We operate by appointments only with the exception of the following:

Walk-ins are welcomed on Wednesdays from 8:00 AM - 3:00 PM. Please see instructions below.
Active Duty Military, DoD Civilian, and established DoD Contractors experiencing work stoppage or have a mission essential request may be seen on a space available basis.

New Hires:

Please ensure your profile has been created prior to visiting this office. Your Sponsor and/or Trusted Agent can assist with verification.
Schedule an appointment or walk-in on any Wednesday.
First-Time CAC User Guide

Walk-in Wednesdays:

Uniformed members (military, police, firefighters) have priority.
Wednesdays, 8:00 AM - 3:00 PM* (*The queue may close early as only a certain number of walk-ins can be accommodated.)
All other categories will be serviced on a first-come, first-served basis.

Walk-ins are assisted on a first sign-in, first served basis. The sign-up link opens at 7:30 AM and is available both online and posted on our doors. You do not need to be present to sign in, but you MUST be present when your name is called. Please note availability is limited. If you are traveling from more than 30 minutes away, we strongly recommend checking the sign-in link online first, as we may close earlier than expected. To secure your place, please use the online sign-in link rather than waiting at the door.

Alternate ID Offices:

920 RQG: 1225 Jupiter Street, Bldg 425 RM 100, Patrick SFB, FL 32925: (321) 494-2016
Naval Support Activity: 12217 Science Dr. Orlando, FL 32826: (407) 380-4313
164TH ADA BDE: HQ 164th ADA, 8385 Daetwyler Drive, Orlando, FL 32827: (407) 650-4303
NOSC: 9500 Armed Forces Drive, Suite 200, Orlando, FL 32827: (910) 771-8903
ID Card Fac, 81st RSC: 3701 Corrine Drive, Orlando, FL 32803: (910) 771-7623

If you are a Contractor not entitled to a CAC; DOD Civilian Retiree; or a Disabled Vet rated 99% or less, report to the SFS/VCC to obtain a DBIDS pass for base access:

45 SFS/VCC - Visitor Control Center

1755 Matador Street Bldg 577, Patrick SFB, FL 32925

Hours: Mon-Fri: 7:30 a.m. to 3 p.m. Phone: (321) 494-0427

Space Launch Delta 45 > Resources > Visitors Control Center (spaceforce.mil)